Terms of service

Welcome to Velnix. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct any errors, update information, or cancel orders if necessary.

All prices are displayed in Pakistani Rupees (PKR) unless otherwise stated.

3. Orders

By placing an order, you agree that:

• The information you provide is accurate and complete.
• Orders are subject to product availability and verification.
• We reserve the right to refuse or cancel any order at our discretion.

4. Payment

We currently offer:

• Cash on Delivery (COD)
• Any additional payment methods displayed at checkout.

Payment must be completed according to the selected payment method.

5. Shipping

Delivery times are estimates and may vary depending on your location and courier services.

Velnix is not responsible for delays caused by courier companies, weather conditions, public holidays, or unforeseen circumstances.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

7. User Responsibilities

You agree not to:

• Use the website for any unlawful purpose.
• Submit false or misleading information.
• Attempt to interfere with the security or functionality of the website.

8. Intellectual Property

All content on this website, including logos, text, graphics, product images, and designs, is the property of Velnix or its content providers and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Velnix shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Pakistan.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Pakistan.